Impact Associates: What We Do

Organizational Effectiveness

Today's environment is uncertain and at times treacherous. Success requires a nimble yet focused approach that keeps your organization ready to meet the changing needs of your customers. The successful business leader must understand the organization's people, processes, and culture in order to achieve strategic objectives. At Impact, we help you understand and align these critical elements so you can most effectively achieve your vision and strategic goals.

Seasoned consultants at Impact Associates provide a high level of expertise, knowledge, and experience. We are firm believers that up-front assessment and research are integral components of vibrant and effective business. We have more than 60 years' combined experience designing and conducting different kinds of assessment and research. Our clients have experienced the benefits time and time again to drive organizational change, and to enhance individual, team, and organizational effectiveness.

You get enhanced organizational effectiveness with Impact through

Customized Training
Consulting, and
Research and Assessment Services

We know how to ask the right questions, analyze the data, and identify the key findings that will help determine the most effective way to move forward. Our clients receive the benefit of strategic thinking, tactical rollout, and intellectual capital of seasoned consultants with real-world business experience.

We specialize in helping organizations:

Clearly define vision, mission, and strategies
Design and implement organizational structure to fulfill its strategies
Develop and implement strategic measures
Integrate/align processes, systems, and culture associated with mergers and acquisitions
Implement process management and improvement technologies
Assess and change organization culture
Design and conduct employee and customer surveys
Develop and implement customer relationship management programs
Assess organizational strengths and weaknesses
Design and implement strategic human resource development systems