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The Emotionally Intelligent Manager(tm)

"Family-like workplaces no substitute for real thing." Greater Knoxville Business Journal, July 2010 - By Kathy Metts

”Navigating Difficult Discussions." Case in Point magazine, Dorland Health, June/July 2010 - By Dr. Vergil Metts

"Change (Can Be) for the Good." Case in Point magazine, Dorland Health, April/May 2010 - By Dr. Vergil Metts

“Know that the rules apply, admit when you break them.” Greater Knoxville Business Journal, May 2010 - By Kathy Metts

“Lose Your Mind (and Come to Your Senses)." Case in Point magazine, Dorland Health, February/March 2010 - By Dr. Vergil Metts

“Concise Writing Key to Effective Communcation.” Greater Knoxville Business Journal, March 2010 - By Kathy Metts

"Partners in life, partners in business." Knoxville News Sentinel, February 14, 2010 - By Carly Harrington

"Coaching as Coaxing." Case in Point magazine, Dorland Health, December 2009/January 2010 - By Dr. Vergil Metts

“Don’t let ability to finesse stop you from being frank.” Greater Knoxville Business Journal, January 2010 - By Kathy Metts

"Leadership's Holy Grail." Knoxville Family Business Quarterly, Fall 2009 - By Dr. Vergil Metts

“Making nice pays off in often nasty world." Greater Knoxville Business Journal, November 2009 - By Kathy Metts

"Crossing the Management Chasm." Case in Point magazine, Dorland Health, October/November 2009 - By Dr. Vergil Metts

"Leaning Into Improvement." Case in Point magazine, Dorland Health, August/September 2009 - By Dr. Vergil Metts

"Get off the grid and communicate better." Greater Knoxville Business Journal, September 2009 - By Kathy Metts

"How to wear many hats with ease." Greater Knoxville Business Journal, July 2009 - By Kathy Metts

"Managing in the Moment." Case in Point magazine, Dorland Health, June/July 2009 - By Dr. Vergil Metts

"Lessons a CEO can learn from Michelle Obama." Greater Knoxville Business Journal, May 2009 - By Kathy Metts

“Optimize Staff, Liberate Your Meetings." Case in Point magazine, Dorland Health, April/May 2009 - By Dr. Vergil Metts

"Sustaining Team Morale."  Case in Point magazine, Dorland Health, February/March 2009 - By Dr. Vergil Metts

"Take control of the impression you make." Greater Knoxville Business Journal, February 2009 - By Kathy Metts

"Emotional Intelligence:  Quantitative Proof."  Case in Point magazine, Dorland Health, December 2008/January 2009 - By Dr. Vergil Metts

"Good manners are culturally dependent." Knoxville Business Journal, November 2008 - By Kathy Metts

Hear Kathy Metts Discuss Business Etiquette - October 2008 Morning Edition with broadcaster Chrissy Keuper on WUOT

"What I Learned from Diversifying My Experience.  A Q & A with Meeting Pro Kathy Metts."  ConventionSouth, October 2008 - By Kathy Metts

WBIR TV Knoxville - Business Etiquette for the High Impact Professional, Wednesday, October 15, 2008, Noon Program - With Kathy Metts

"Taking Control"  Event Solutions,  July 2008 - By Kathy Metts

"Innovative Ideas for Successful Planners.  How Government Events Sharpen Your Corporate Planning Skills."  The Meeting Professional,  May 2008 - By Kathy Metts

"The Emotionally Intelligent Case Manager.  An Unexpected, Bird's - Eye View."  Case in Point magazine, Dorland Health, April/May 2008 - By Dr. Vergil Metts

"Open Wide, Say Ahhhh:  Why Your Company is Overdue for a Checkup.  And How the Results May Surprise You."  Case in Point magazine, Dorland Health,  February/March 2008 - By Dr. Vergil Metts

Hear Dr. Vergil Metts Discuss Organizational Health on American Airlines’ Sky Radio Network

Impact Associates is Authorized to Offer IACET Continuing Education Units (CEUs) for All Training Programs

Business Etiquette is Good Business Sense

Impact Associates Wins Blount County Small Business Award for Third Consecutive Year

Dr. Vergil Metts Addresses International Conference on Emotional Intelligence in the Workplace

News and Articles